Garden Center Return Policy

All Regular Returns

All hard goods, preventatives, plant food, annuals, perennials, trees, and shrubs must be returned in the same condition and in the original container (applies to plant material) as they were purchased in. We do require you have your receipt for proof of purchase. Don’t have your receipt: Are you a Rewards Customer? Yes. No worries, we can look you up in our system for proof of purchase. No. Store credit will be available to those who do not have a receipt to show proof of purchase.

Watering Cans
 
Frog Statue

Please Note: All Returns must be accompanied with a receipt, otherwise store credit will be offered.


Hard Goods/Preventatives/Plant Food

Hard goods/preventatives/plant food may be returned in the same condition it was bought in, unused, and unopened within the current season the item was purchased in with a receipt. We will not accept any returns from the previous year. Once a hard-good item reaches 50% off or an even greater discount, it becomes a final sale item. Final sale items can no longer be returned!


Plant Material

All plant material can be returned in its original condition as long as it meets the following:

  • Plant is in its original container at the time of purchase

  • It is being returned within the season it was purchased

  • Accompanied with its receipt.

Annuals

Annuals are not guaranteed. Annuals are non-hardy plants that produce flowers with proper care throughout the summer season. If you see that your plant is struggling, be sure to talk to a Garden Center Team Member as soon as possible for tips on growing your annual. Pictures are always helpful! We do not replace dead plant material.

Geraniums

Geraniums

 
Petunia - Headliner Lipstick

Petunia - Headliner Lipstick


Perennials

Perennials are only guaranteed through the growing season. Under the right conditions and proper care, the perennials that we carry are hardy in Minnesota at Zone 4. If you see that your plant is struggling, be sure to talk to a Garden Center Team Member so they can troubleshoot the problem and recommend proper care instructions. Pictures are always helpful! If your perennial dies before the first snowfall your plant may be replaced with a new one. You must have your receipt for proof of purchase and you must bring in the dead plant material so a Garden Center Team Member can assess the plant thoroughly.

Rudbeckia

Rudbeckia

 
Trollius - Golden Queen

Trollius - Golden Queen


Trees & Shrubs

Trees and Shrubs are guaranteed for one year from the time of purchase. Under the right conditions and proper care, the trees and shrubs that we carry are hardy at Zone 4. If you see that your tree or shrub is struggling, be sure to talk to a Garden Center Team Member so they can troubleshoot the problem and recommend proper care instructions. Pictures are always helpful! If your tree or shrub does not make it through the winter season, your plant may be replaced with a new one. You must have your receipt for proof of purchase, the tag that corresponds with your tree or shrub, and you must bring in the dead plant material so a Garden Center Team Member can assess the tree or shrub thoroughly. We understand that it can be quite the project to dig up your tree or shrub, so before you start, take some pictures and bring them in for a Garden Center Team Member to assess. We want to make sure there is no other option, before you start digging. 

Crabapple - Purple Prince

Crabapple - Purple Prince

Barberry - Sunjoy Gold Pillar

Barberry - Sunjoy Gold Pillar